Privacy Policy
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ceed Studio ("we", "our", "us") is committed to protecting the privacy of individuals (“you”, “your”) who visit our website, use our services, or download our applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal data in compliance with global privacy laws including the EU GDPR, California CCPA, Canada’s PIPEDA, Brazil’s LGPD, South Africa’s POPIA, and India’s PDPB.
Scope
This Policy applies to all personal data collected through our Services, online or offline, from visitors, customers, and users worldwide.
Key definitions
- Personal Data: Any information relating to an identified or identifiable individual.
- Processing: Any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
- Sensitive Personal Data: Data requiring heightened protection under certain laws (e.g., health, biometric).
- Processor: A third party that processes data on our behalf.
- Controller: Xceed Studio, which determines the purposes and means of processing.
What we collect
- Identity & Contact Data: Name, email address, subject and message
- Tracking Technologies: Google Analytics (aggregated use data, IP address, device/browser type) and Meta Pixel (interaction events, referral data).
- Third-Party Data: Information from social media platforms or advertising partners, where you consent.
How we collect data
- Directly from You: When you contact us.
- Automatically: Via cookies, web beacons, server logs, and analytics tools when you use our Services.
- From Third Parties: Social networks (e.g., when you log in via Facebook), marketing partners, public databases.
How we use your data
We use your data to:
- Respond to your inquiries and messages
- Provide, operate, and improve our website and services
- Analyze trends and site performance via Google Analytics and Meta Pixel
- Comply with legal obligations or enforce our terms
Legal compliance
We process personal data only when we have a valid legal basis, including:
- Your consent (e.g., for analytics cookies and newsletters)
- Contract performance (responding to your inquiries)
- Legitimate interests (security, site improvement)
- Legal obligations (recordkeeping, law enforcement requests)
Cookies & Opt-Out
We use cookies and similar tools to:
- Enable essential site functions
- Measure and improve performance (Google Analytics)
- Deliver targeted content (Meta Pixel)
Your Choices:
- Browser settings: disable or delete cookies
- Google Analytics Opt‑out: install the opt‑out add‑on)
- Meta Pixel: adjust ad preferences at Facebook.com/settings
Disabling non-essential cookies may affect site features.
Sharing & Transfers
We do not sell your personal data. We may share information with:
- Trusted service providers (hosting, analytics, email)
- Legal authorities, if required by law
Data may be processed or stored outside Bhutan. We ensure any cross‑border transfer meets legal safeguards (standard contractual clauses or your explicit consent).
Your rights
Depending on your location, you may have the right to:
- Access or receive a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Restrict or object to certain processing (e.g., marketing)
- Obtain a portable copy of your data
- Withdraw consent at any time (for cookies or newsletters)
To exercise any right, please email [email protected]. We respond within applicable legal timeframes.
Security & Retention
We maintain administrative, technical, and physical safeguards to protect your data. We retain personal information only as long as necessary for the purposes described, or to meet legal requirements.
Children’s privacy
Our services are not directed to children under age 13 (or 16 in jurisdictions requiring higher age). We do not knowingly collect personal data from minors. If we learn of such collection, we will promptly delete the information.
Changes to this policy
We may update this Policy from time to time. The revised version will include an updated “Effective Date.” Significant changes will be highlighted on our website.